Link Incomplete Sites
Measurabl imports a basic site record for sites in your ENERGY STAR account when you link and share with ENERGY STAR into Measurabl. Once shared, the sites are considered 'Active' for billing and inclusion in GRESB reporting. However, if a site has the status of 'Link Incomplete', this means that it is not fully shared with Measurabl in ENERGY STAR. 'Link Incomplete' sites have no active sync with ENERGY STAR, meaning any changes made to these sites in ENERGY STAR aren’t pushed to Measurabl and the reverse.
To fix this, please share the site from ENERGY STAR into Measurabl with Full Access. Once the site is shared from ENERGY STAR, and a sync takes places (occurs automatically every 1-3 days) any changes will automatically push to into both platforms.
Sites will have a 'Removed' status in Measurabl if they are deleted or transferred to another account in ENERGY STAR. A 'Removed' site retains all of the data that was in ENERGY STAR the last time the site was synced before the deletion/transfer. This property status also remains active for billing and inclusion in GRESB.
However, if you click a 'Removed' site in the 'Sites' tab, you’ll be prompted either to delete the site from Measurabl or to retain the site, and add a 'Sold' date so that the end of ownership date is recorded in Measurabl. Even after you enter a 'Sold' date, the site remains 'Active' for billing and GRESB reporting unless you toggle the site to Inactive.' Note that sites that were in your portfolio for even one day of a GRESB reporting year should remain “Active” and must be included in your GRESB report.