Can I move a Utility Sync account to a different property?

Yes, you are able to move a Utility Sync account, and its associated meter(s) to a different property.

How to move a Utility Sync account to a different property:

1. Enroll the provider and account at the desired property. Use this guide for step by step on how to enroll your Utility Sync accounts.
2. An alert will pop up, asking you to confirm you'd like to 'move' the account to the new property. Select 'Move'.
   
   
3. After clicking 'move', the account and associated meters will be synced at the new property. Please allow 24-48 hours for these meters to be visible at the new property.
   • NOTE: A Utility Sync account cannot be enrolled under 2 properties in Measurabl. Whichever property the account is enrolled under, the data will populate only there.

Feel free to submit a request or email us directly if you have any questions!