To achieve high data coverage, it's sometimes necessary to request historical data from your utility provider in order to cover data over a certain time period.
If you have Xcel Energy as your utility provider for these accounts, then you have two options in retrieving your historical data:
Ensure your Xcel account is enrolled in E-Billing (paperless billing) in the Xcel Energy web portal - This ensures that the full historical data from the account will be pulled over into Measurabl as well as the most recent bills from the 'top of the stack'.
If you do not want to enroll in E-Billing, then you can send us copies of the bills for your account(s) from the desired time-frame. If this is the case, then please send them in PDF format to our Support Team. Those bills must include the following:
- Account Number
- Start/End Dates of meter readings
- Only ONE utility bill per PDF file
- Scan quality of at least 300 dpi
If you have any questions regarding Utility Sync bills, please feel free to reach out to our Support Team here!