To achieve high data coverage, it's sometimes necessary to request historical data from your utility provider in order to cover data over a certain time period.

If you have Xcel Energy as your utility provider for these accounts, then you have two options in retrieving your historical data:

Option 1:

Ensure your Xcel account is enrolled in E-Billing (paperless billing) in the Xcel Energy web portal - This ensures that the full historical data from the account will be pulled over into Measurabl as well as the most recent bills from the 'top of the stack'.

Option 2:

If you do not want to enroll in E-Billing, then you can send us copies of the bills for your account(s) from the desired time-frame. If this is the case, then please send them in PDF format to our Support Team. Those bills must include the following:

• Account Number
• Start/End Dates of meter readings
• Usage
• Only ONE utility bill per PDF file
• Scan quality of at least 300 dpi
  
  

If you have any questions regarding Utility Sync bills, please feel free to reach out to our Support Team here!