After completing the one-time setup process to link your ENERGY STAR account, sites, and meters with Measurabl, your full historical data from ENERGY STAR will be imported to Measurabl within 24 to 48 hours.
ENERGY STAR and Measurabl will automatically sync every 1-3 days, and any updates in either platform will sync into the other. As a portfolio member, you will have access to hit a hard refresh with ENERGY STAR as needed. Depending on how many updates are syncing over and how many sites are in your portfolio it can take 15 minutes to a few hours.
Go to the 'Sites' tab > in the middle of the banner above the sites table, you will hit 'Refresh'.