How to Deactivate a Utility Sync Account

You may need to deactivate a utility provider from your Utility Sync account if your site has changed utility providers or added new utility accounts! This guide will show you how:

How to Deactivate Utility Sync Accounts:

  1. Navigate to your “Utility Sync” tab.
  2. Click on the site where you’d like to deactivate an account.
  3. Select the associated Utility Provider.
  4. Under the “Accounts” section, locate the account number you need to deactivate.
  5. Click on the ellipsis (...) icon on the right.
  6. Click “Deactivate Provider”.

If you need to reactivate a Utility Sync account or have any questions about deactivated utility accounts, please feel free to reach out to us at!


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